Frequently Asked Questions
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If you're ready to begin therapy and plan to use insurance, you can schedule an intake directly through Headway.
If you would like a free consultation, are interested in self-pay options, or have questions before scheduling, please contact me directly.
Visit the Contact page for booking information.
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Yes. Joanna Jackson Therapy & Wellness accepts select insurance plans through Headway, including Aetna, Cigna, and Carelon Behavioral Health.
Headway manages insurance verification, billing, and payment processing.
Additional plans may be added as credentialing is completed.
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Self-pay sessions are available in addition to insurance-based services. A limited number of reduced-fee appointments may also be available based on financial need.
Please contact me directly to discuss current self-pay options.
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Yes. I offer secure telehealth appointments for clients located in South Carolina when clinically appropriate. Telehealth provides a convenient option for many individuals while maintaining the same collaborative, compassionate, and supportive approach as in-person therapy.
Telehealth appointments are conducted through Headway's secure, HIPAA-compliant platform, where you'll also complete scheduling, intake paperwork, insurance verification (if applicable), and billing.
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Your initial intake appointment is an opportunity for us to get to know one another and begin building a foundation for our work together. We'll discuss what brings you to therapy, explore your current concerns and relevant history, identify your strengths and goals, and begin developing a treatment plan tailored to your unique needs.
You'll also have time to ask questions, learn more about my approach, and determine whether you feel comfortable moving forward together.
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The frequency of therapy is individualized based on your needs, goals, and the concerns you'd like to address. Many clients begin with weekly sessions and adjust the frequency over time as progress is made.
Together, we'll determine a schedule that best supports your goals and can revisit it as your needs evolve.
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Most therapy appointments are scheduled in 60-minute appointment slots, with approximately 53–60 minutes dedicated to psychotherapy. The exact length of each session may vary based on your individual needs and treatment goals.
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Yes. I offer a free 15-minute consultation for prospective clients who would like to ask questions and explore whether we may be a good fit. Consultations are scheduled directly with me rather than through Headway.
Please visit the Contact page and select Email Me to request a consultation.
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I work with adults and couples navigating anxiety, stress, burnout, relationship concerns, life transitions, changing family roles, caregiving, self-esteem, and women's mental health. My work is relational, collaborative, and informed by a systemic perspective.
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Yes. I have a growing clinical focus on supporting women through pregnancy, postpartum, early motherhood, and the transition to parenthood. I am committed to continued training in perinatal mental health and providing compassionate, evidence-informed care during these significant life transitions.
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I strive to reduce barriers to care for new parents. Accommodations for parents of young infants may be available depending on your individual circumstances. Please contact me in advance so we can discuss your needs and determine whether appropriate accommodations can be made.